Job Opportunity – Axminster and Lyme Cancer Support

Volunteer & Facilities Administrator

Accountable to: Charity Managing Director

Working Hours: 20 hours weekly. Monday – Friday, 9am – 1pm at Cross Keys House

Salary: £12-£15 per hour depending on experience

Location: Axminster and Lyme Cancer Support, Cross Keys House, Chard Street, Axminster EX13 5EB

Job Purpose:

Volunteer Coordination

Coordinate and provide overall main contact for ALCS’s team of volunteers.
Proactively support the CMD with recruitment, selection and retention of the volunteers.
Support and place the volunteers in a variety of roles, supporting each volunteer to find the role to which they are most suited.
Be responsible with the CMD for the onboarding and training of new volunteers and the on-going mandatory training of existing volunteers.
Retain an active team of volunteers to ensure there is enough support for ALCS to run events/workshops and drop ins.
Manage the continuous feedback process with volunteers.
Work with all the team within ALCS to communicate needs for volunteers, including providing quarterly reports for trustees.
Maintain good working relationships with our volunteers to help them feel included and valued.
Generate the monthly Volunteer Newsletter and weekly What’s on communication.
Adapt and maintain the Volunteer Handbook as necessary.
Work alongside the Communications Manager to update online platforms (newsletter, emails, social media).

Facilities Administration

Manage the day to day running of Cross Keys House including:

Be available to meet/greet clients onsite and direct to appointments/workshops
Monitoring and replenishing of consumables (eg tea/coffee/fruit/paper towels etc)
Updating noticeboards and cancer focus month displays
Update and print in house leaflets / posters
Re-order print materials as needed
First point of liaison with landlords to report issues
Oversee the library and shop displays (supported by volunteers)
Liaise with Chair of trustees/CMD to prepare for trustee meetings (4 annually), co-ordinate the policies and procedures. Take minutes at trustee meetings and circulate to the board.

Timeline
Applications close 4.00pm 24 April 2025
Informal meeting: 29 April 2025
Interview: 2 May 2025

Please download the application form, complete and return to info@axminsterandlymecancersupport.co.uk